Your Privacy is Important to Us
What information do we collect and how do we use
How does Apexstores.com protect customer information?
What about cookies?
Will Apexstores.com disclose the information
it collects to outside parties?
How does Apexstores.com allow customers to update
or change the information it collects?
How does Apexstores.com protect the privacy of children
younger than 13?
What is your policy if I link to a third party web
What information do we
collect and how do we use it?
When you order, we need to know your name, email address, mailing address, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status. We do not process your credit card until your order is shipped.
When you sign up for services like Newsletters or download certain software or plug-ins made available by us through our site, we need only an email address -- which we use to send the information you requested.
When you submit a customer review, we also ask for your email address but we do not require it, and you can choose not to have your email address displayed with your review.
When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners. Apexstores.com, which is owned and operated by Apex At Home, LLC, may also host promotions and sweepstakes that may be sponsored and administered by outside parties. When you are entered in any sweepstakes or contest simply by making a purchase from us, only your order number is given to the entity administering the sweepstakes or contest. When the winning entries are chosen, only the names and addresses of the winners are shared with the entity administering the sweepstakes or contest, so that they can notify the winners. When you enter a sweepstakes or contest through an email entry, your email entry is sent to the supplier house that we use to help gather entries for our sweepstakes and contests. When the winners have been selected, the winners' email addresses may be shared with the entity administering the sweepstakes, so that they can be notified that they have won. When you enter a sweepstakes or contest through a mail-in entry, the information you provide on your entry is sent directly to the entity administering the sweepstakes or contest. Unless we explicitly notify you in the terms of the sweepstakes or contest, no other information is shared by Apexstores.com with third parties in connection with any sweepstakes or contest. To the extent that any privacy information relating to a sweepstakes or contest conflicts with the information provided here, the specific privacy information regarding the sweepstakes or contest will be clearly stated in an area that will be accessible to potential entrants and will govern that particular sweepstakes or contest.
We may personalize your shopping experience by using your purchases and site
behavior to shape our recommendations about merchandise that might be of interest
to you. We also monitor customer traffic patterns and site usage to help us
develop the design and layout of the site.
We may also use the information we collect to occasionally notify you about
important functionality changes to the web site, new Apexstores.com services,
and special offers we think you'll find valuable. If you would rather not receive
this information, visit Your Account to change your preferences. Make sure to
change your preferences for each account or email address you have left with
Apexstores.com uses Web Trends Live to track site usage. If you have any questions
We work with certain companies who, in conjunction with their own membership programs or rewards programs, require that we disclose purchasing information about their customers who (i) visit the Apexstores.com site through links from the partner sites, or (ii) use the partner's credit card to make purchases on the Apexstores.com site (e.g., to earn points for purchases made on the Apexstores.com site through links from the partner site). We disclose only the information required to make these programs work and support your membership with them, which typically includes the name and/or email address of the user as well as the dollar amount of purchases made. We disclose this information to such companies under an agreement that requires that they obtain your consent first, usually under the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact them directly. Usually, that will preclude you from participating in the special membership or rewards program offered by that company.
How does Apexstores.com
protect customer information?
Apexstores.com uses the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that isn't accessible from the Internet.
Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
What about "cookies"?
disclose the information it collects to outside parties?
Apexstores.com does not share customer information to third parties. Apexstores.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Apexstores.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property, or safety of Apexstores.com, our users, or others.
How does Apexstores.com
allow customers to update or change the information it collects?
If at any time you would like to change any information in your account, just
go to the Your Account link at the top right of any page. This will take you to
the Your Account page. Click on Account Profile. Here you can change or update
your email address and password, billing address, payment options, shipping options,
Express Checkout settings, address book, and general preferences. Then click Save
To unsubscribe from any Newsletter, simply hit Reply to any message you receive
and type the words "unsubscribe" and the particular subject in the subject field.
If you would like to unsubscribe from all Newsletters, just hit Reply and type
the words "unsubscribe all" in the subject field. Please reply to the email using
the email address at which you have received mailings from us, and we will remove
you from our list. If you have more than one email address, please include the
others in your email.
How does Apexstores.com
protect the privacy of children younger than 13?
Apexstores.com is concerned about the privacy of young children and does not knowingly collect any personal information from a child under 13. We suggest that you become involved with your child's access to the Internet and to our site to ensure that his or her privacy is well protected.
What is your policy
if I link to a third-party web site?
When you click on links and/or ad banners that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Apexstores.com cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any web site
By using our web site, you consent to the collection and use of this information
changes on this page so that you are always aware of what information we collect,
how we use it, and under what circumstances we disclose it.
Tell us what you think
Apexstores.com welcomes your questions and comments about privacy. Please send an
e-mail to firstname.lastname@example.org
or write to us at:
Apex At Home, LLC
100 Main Street
Pawtucket, RI 02860